1. All products will usually be shipped to you within 3-18
   days, depending on the product availability in the stock, and the method
   of payment you choose
   To check the availability of any product, please E-mail our <<customer service>> the item number and the date you wish to receive your product
   before ordering, and we will reply within 24 hours.
2. All orders will be shipped via UPS Express.
3. We will send you the shipping reference (tracing number) once
   we send the product, we will also send you the receipt.
4.  Antoine saliba is not responsible for any additional charge corresponds to the
   import taxes laid out in each country's current legislation. For more
   information about your country's legislation, contact the Custom Office
   corresponding to the postal address for the order.
5. Antoine saliba will not be responsible If you have given us the wrong shipping
   address, or If someone else receive your product or steal it during
   collection.
6. UPS rates: 60$ per 1/2 Kg - 72$ per 1 Kg - 84$ per 1.5Kg
   N.B: The final Weight is the total of the merchandise and the packaging weight.
   UPS adds 7% Fuel surcharge on every package

* The above UPS rates are only for orders value below $ 1000 / per one order. Customers are required to pay tax or custom duty if happens "very rare" only for large orders.

* Free delivery all over Lebanon

* There are some countries that prohibit the import of gold jewelry, please double check with us before making an order. Make sure you provide an accurate address; we will send you tracking number when we ship your item, and it is the customer responsibility in case we were provided wrong addresses.

* Delivery time depends on the availability of products, if you have a specific date "contact us" first. Some orders may delay because of public holidays or stock manufacturing.


2-Return policy:
30 Days return policy:

Our 30 days return policy gives you plenty of time to consider your purchase. That's why you can be sure you made the right decision. If for any reason you are not satisfied, you can return any item without custom engraving in its original condition within 30 days of the date of shipment for a refund. It's that simple.

1. According to our costumer satisfaction policy, Antoine saliba web-site is a well
   secured page in terms of costumer's registration and payment options.
   Neither our staff nor anyone else can view or record your payment
   information
2. Our goal is to provide you with the best shopping experience possible.
   Privacy is very important to us. We assure our costumers that their
   information will not be viewed, distributed, sold or sent to any other 3rd
   party. We will only use your registry information for our marketing
   researches, to satisfy your needs.

• The price of any product consists of: the value of diamonds, gold and precious stones, the
  manufacturing cost, and the design. in case of watches the price is the same that you get in any retail store but with more discount
• Prices are subject to change upon change of diamonds and gold price; however, the
  costumer is subject to pay the price indicated in the final shopping basket.

1. All digital images are well selected to view clarity and colors as much as
   possible. Thus, if any image seemed different on a particular monitor this is
   subjective to screen size, colors or system; we are not held responsible
   for such an issue. The products also may appear larger or smaller than
   their actual size and some photographs have been deliberately enlarged to
   demonstrate details.

PRODUCT AVAILABILTY AND PRICING

Infrequently, data and pricing may be inaccurately displayed on our site due to system or human errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any errors when they occur and we do not honor inaccurate or erroneous prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause.
Sometimes with the volume of orders we receive, an item can go out of stock before we are able to post notification to the site. If this does happen, we will notify you personally as soon as this is noted, so that we can help you find another item. or provide you with another one.

If you have any questions, please call +961 9 546878  +961 9 546880 or by e-mail @ "customerservice@antoinesaliba.com".

6- Navigation on the Site
 ANTOINE SALIBA declines any responsibility as for the technical difficulties which the customers can meet on the site, whatever the cause of it, the origin, notably in the case of emerges of "bugs", the non compliance with the integrity of the information through the networks of communication, defect of capacity of the air terminal to restore the information or of transmission and of forward for the normal periods of their orders
 
7- Dispute resolution

• Any past order takes the membership of the customer, and it without any limitation, on the General Conditions of sale of ANTOINE SALIBA
  
  
• In case of dispute, only the LEBANESE version of the present document above Terms of Sale will be considered as authentic text before tribunal.
  
  
• The customer expressly declares to have received all the necessary information for the enjoyment of the object of his order and gives up of this fact of looking for the responsibility of ANTOINE SALIBA